Governor Newsom Announces New Employee Initiatives

Governor Gavin Newsom announced new initiatives to support the millions of California workers who have lost jobs or wages as a result of the COVID-19 pandemic.

At the Governor’s direction, the Employment Development Department (EDD) will launch a new call center on Monday that will operate 7 days a week from 8:00 a.m. to 8:00 p.m. The Unemployment Insurance (UI) Branch will add 1,340 employees, including 740 EDD employees and 600 employees from across state government. These will help expedite access to the Work Share program, which allows reduction of employee hours and wages as an alternative to layoffs.

The EDD is creating a one-stop resource for individuals applying for unemployment insurance and the new federal Pandemic Unemployment Assistance (PUA) program beginning April 28. The PUA will provide federally funded benefits distinct from UI program for certain individuals out of work or partially unemployed due to COVID-19. This includes the self-employed, ​individuals who may be employees but who lack sufficient work history and independent contractors.

Federal guidelines include gig workers and California’s gig workers will continue to be protected by our strong laws against misclassification in the administration of PUA. PUA benefits will be issued within 24-48 hours – not the traditional 21 days ​for regular UI claims.

A copy of the Governor’s executive order can be found here.

Learn more about the state’s ongoing COVID-19 response efforts here. Visit or for critical steps Californians can take to stay healthy, and resources available to those impacted by the outbreak.

For the latest updates on how COVID-19 impacts California Child Support Services, click here.